Technical Administrator

Technical Administrator x 2 – Cwmbran

£11.44 Per Hour + Holiday Pay

Temporary opportunity approx. 6 Months

A well established and reputable manufacturing business based in the Gwent area are seeking two enthusiastic and dedicated Technical administrators, to join their team on a long-term temporary basis for approximately 6 months. Due to a recent system implementation, they are seeking 2 candidates within their Technical Support Team to provide support, exceptional customer service skills and high level of accuracy in order to input schedules onto the new system.

Ideally, they are seeking degree educated candidates to assist the engineers with their busy workloads however, they are also happy to consider applications from candidates that possess a strong administrative background having worked within a customer service/admin role previously.

Reporting into the Team Leader, the successful candidates will be required to demonstrate a professional and reliable work ethic and a focused approach to managing their workloads.

Responsibilities will include:

  • Answering calls coming into the technical department within agreed timescales
  • Championing health and safety in the workplace, ensuring all reports are aware of and behave in accordance with the company Health & Safety guidelines
  • Data entry of schedules specified by the engineers from plans and Bill of quantities
  • Provide support in monitoring email enquiries
  • Run reports as and when required by the Technical Manager / Team leaders
  • Log technical queries on the system and provide any support
  • Read working drawings when training has been provided
  • Provide technical and administrative support to a team of engineers and providing them with excellent customer skills at all times
  • Provide pricing quotes for external and internal customers

The work will involve a large amount of spreadsheet maintenance, adjusting data, filtering and accurate inputting via Microsoft Excel, therefore Intermediate Excel skills are vital for this post. It is essential you possess strong communication skills, coupled with a ‘can do attitude’.  You must be able to work to tight deadlines and enjoy working in a fast-paced environment.

The company has a strong work culture, and in return they reward and value loyal and hard-working individuals with internal promotions and room to manoeuvre and learn new skills within different departments.

My client is looking for the successful candidate to start ASAP, therefore if you are interested and free to start work immediately, please contact the office NOW to secure an interview slot.

The role is office based and hours of work are Monday – Friday 8.30am – 5.00pm, with on-site parking available.

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